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HOW TO SHOP

1 Login or create new account.
2 Review your order.
3 Payment & FREE shipment

If you still have problems, please let us know, by sending an email to info@crocol.com . Thank you!

SUPPORT HOURS

Mon-Fri 9:00AM - 6:00AM
Sat - 9:00AM-5:00PM
Sundays by appointment only!

FORGOT YOUR DETAILS?

F.A.Q.

ANSWERS EVERYWHERE

General Questions

What is CROCOL?

CROCOL is one of the leading IT service providers. At CROCOL, we aim to provide top-notch IT solutions to clients globally. With in-depth industry knowledge and innovative software solutions, we strive to bring value to our customers.

To create an account on CROCOL, click on the "Sign Up" button on the top right corner of the website. Fill in the required information, including your name, email address, and password. Once you submit the form, you'll receive a confirmation email to activate your account.

We are available 24 X 7 for your support or query, you can contact us directly through the messaging system on our platform. Fill in the required details and send your message. The seller will receive your inquiry and respond to you accordingly. You can also Whatsapp us just by click on Whatsapp icon or mail us at info@crocol.com or support@crocol.com

There are various condition for cancelling any order, If you wish to cancel your order, please contact our customer support team as soon as possible. We will assist you in canceling the order if payment done in 24 hours, after 48 hours of confirmation order is not possible to cancel or refund.

Yes, we take your privacy and security seriously. CROCOL employs robust security measures to protect your personal information. We use encrypted connections, secure servers, and adhere to strict privacy policies to ensure your data is safe.

Specific Questions

Do you offer a free trial period for hosting?

No, we don't provide a free trial period.

Robots.txt is a text file located in a website’s root directory that specifies what website pages and files you want (or don’t want) search engine crawlers and spiders to visit. Usually, website owners want to be noticed by search engines; however, there are cases when it’s not needed. For instance, if you store sensitive data or you want to save bandwidth by not indexing (excluding heavy pages with images).

NOTE: There can be only one robots.txt file for the website. A robots.txt file for an addon domain name needs to be placed in the corresponding document root. For example, if your domain name is www.domain.com, it should be found at https://www.domain.com/robots.txt.
It’s also very important that your robots.txt file is actually called robots.txt. The name is case sensitive, so make sure to get that right or it won’t work.

Yes, We always provide dynamic website with admin login details if any client wish to make changes we do provide 1 time free training for updation of the content on the website which includes: images, text, internal links.

Yes, We offer reseller program on mutual interest in School management system, EazeeB GST application and Web Development.

Any person needs to click on contact us and in Subject write "Become a reseller", we will schedule a meeting for the same and sign NDA before starting any project.

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